Last Updated: January 1, 2026

Introduction

Smart Home & Automation L.L.C. ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Please read this Privacy Policy carefully. By using our website or services, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please do not access the website or use our services.

Information We Collect

Personal Information You Provide

We may collect personal information that you voluntarily provide when you:

  • Fill out contact forms on our website
  • Request a consultation or quote
  • Subscribe to our communications
  • Contact us via phone, email, or in person
  • Engage our services

This information may include:

  • Full name
  • Email address
  • Phone number
  • Property address
  • Project requirements and preferences
  • Payment information (for service contracts)

Information Collected Automatically

When you visit our website, we may automatically collect certain information about your device and usage, including:

  • IP address
  • Browser type and version
  • Operating system
  • Pages visited and time spent
  • Referring website
  • Device type (desktop, mobile, tablet)
  • General geographic location

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and track information about your browsing activities. For detailed information about our use of cookies, please see our Cookie Policy.

How We Use Your Information

We use the information we collect for various purposes, including:

  • Providing Services: To deliver, maintain, and improve our smart home automation services
  • Communication: To respond to your inquiries, send quotes, and provide customer support
  • Marketing: To send promotional communications (with your consent where required)
  • Website Improvement: To analyze website usage and improve user experience
  • Legal Compliance: To comply with legal obligations and protect our rights

Who Has Access to Your Data

Internal Access

Access to your personal information is limited to employees, contractors, and agents who need it to perform their job functions in providing services to you.

Third-Party Service Providers

We may share your information with third parties who perform services on our behalf, including:

  • Payment processors
  • Email service providers
  • Website hosting providers
  • Analytics providers
  • Equipment suppliers (for project delivery)

These third parties are contractually obligated to protect your information and use it only for the purposes we specify.

Legal Requirements

We may disclose your information if required by law, court order, or other legal process, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

Business Transfers

If our business is sold, merged, or acquired, your information may be transferred as part of that transaction. We will notify you of any such change in ownership.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Secure server infrastructure
  • Access controls and authentication
  • Regular security assessments
  • Employee training on data protection

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, including:

  • Providing our services
  • Maintaining business records
  • Complying with legal requirements
  • Resolving disputes

Your Rights and Choices

Access and Portability

You have the right to request access to the personal information we hold about you and to receive it in a portable format.

Correction

You may request correction of inaccurate or incomplete personal information.

Deletion

You may request deletion of your personal information, subject to certain exceptions such as legal retention requirements.

Opt-Out of Marketing

You may opt out of receiving marketing communications from us at any time by clicking the unsubscribe link in emails or contacting us directly.

Cookie Preferences

You can manage your cookie preferences through our cookie consent banner or by adjusting your browser settings.

How to Request Data Deletion

To request deletion of your personal information, please contact us using the information provided below. We will respond to your request within 30 days. Please note:

  • We may need to verify your identity before processing your request
  • Some information may be retained for legal, accounting, or legitimate business purposes
  • Deletion may result in inability to provide certain services

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

International Data Transfers

If you are accessing our website from outside the United States, please be aware that your information may be transferred to, stored, and processed on servers located in the United States. By using our services, you consent to this transfer.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Smart Home & Automation L.L.C.
3761 Milano Lakes Cir, Suite 105
Naples, FL 34114
United States

Email: info@smarthome-automation.org
Phone: +1 347-723-9720